Unless I used just the tips of my thumbs, there was always a part of the case getting in my way. On several occasions it actually affected my game play, and got VERY annoying after extended use. For a case that is expected to allow use of the PSP inside the unit, this is unacceptable, not to mention inconvenient. I really was disappointed to see this problem emerge, because I think the Neo has a lot of potential, but the bottom line is that if a product doesn’t do what it is supposed to, and do it well, it doesn’t really deserve a high rating.
The bottom line is this: If you are looking for a stylish case that is strictly for storage and media viewing / listening, then the Neo may be perfect for you. However, if you want to play games as well, I would have to recommend that you look elsewhere. 